So I am hurting financially. I login to my Wells Fargo accounts where I see that the last remaining shares of Ebay in my Wells Fargo Roth IRA account has gone up quite a bit in value so I decide to sell.
Of course Wells Fargo gets their pound of flesh ($19.95) with the fee for the sale. But that was NOTHING compared to the screwing they had in store for me when I tried to transfer my whopping $204.00 (net proceeds) to my checking account.
I fill out the form, hit enter and get “you are not able to complete this transfer online because it would lower the balance beyond the point necessary to cover account fees.” So I call them and find out there’s a $75.00 early termination fee if I withdraw all the money, plus another $30.00 fee for ‘a custodial fee.’
And they could care less about my financial situation, they have to have their pound of flesh, irregardless of the fact that they already got the fees for the stocks I’ve sold. They can’t even be bothered to pretend they are sympathetic to my situation
I say “whatever”, hang up, and try transferring the whopping $99.00 of MY money that I am ‘allowed’ to have. No go, same message. I reduced the amount to transfer to $97.00, still no joy in Mudville.
So I call them again. They have to complete the transfer for me, supposedly because the sale of the stock isn’t settling until today. WHATEVER…….just transfer my money for pete’s sake!!
I wish I could say that I will never do business with Wells Fargo again. But the personnel at my branch are GREAT, they are helpful, some of them know my name, they are sympathetic to my situation and have waived fees for me when I needed to get cashiers checks or money orders.
I will say this much: I won’t do business with Wells Fargo Brokerage again. I’m sure that other brokerage firms have lower fees. And while they may not be any more sympathetic to their customers problems, maybe they would at least be able to pretend a little better.
Am I going to give Wells Fargo Investments (any stripe) another chance to screw me over?……..I DON’T THINK SO!!