Grocery shopping is supposed to be relatively quick and painless. In this case it was neither. First, I have no transportation so each time I need to go to the grocery store I either need to cadge a ride from a friend or take the bus. Coming home with huge bags of groceries –and walking… Continue reading Excellent Customer Service, Version II
Category: Hall of Fame
Excellent Customer Service, Version I
Back on June 7, my Wells Fargo checking account was closed because of being overdrawn for a long period of time. On June 9 I received a phone call from their overdraft collection department and we set up a repayment program with the first payment (of $10.00) on June 16 and the remainder ($119.10) on… Continue reading Excellent Customer Service, Version I